Ed Haines

When I want to purchase a new home I want to have the most knowledgeable individual who knows the housing market in the area. I want someone I can trust and will tell me the truth which is key in purchasing a home. Richard West, Broker for Franklin West Real Estate is a true professional and I have always had trust in him.

Having someone like Richard working with me and my wife, gave us peace of mind to know that he would let us know when to jump into the market or to hold back for a few months. In our case everything fell into place when we started looking to purchase.

Franklin West Real Estate performed above and beyond the call of duty. Cristi was our mortgage officer and walked us through all paperwork with ease and explained everything to us as if we had never bought a home before. They were thorough and efficient. The outcome couldn’t have been more beneficial for us, Richard sold our house way above what we thought we were going to get.

Richard was there every step of the way. He worked with other realtors closely trying to give them the opportunity to purchase our great home. After three potential buyers, one came through and they offered the most and Richard dictated the terms. The West’s conducted multiple open houses which I believe most Realtors would not have done.

I believe the top 3 benefits of working with Richard’s team are:

Their overall experience in all aspects of selling homes (selling, purchasing, mortgaging and appraisals) were extremely beneficial to our needs. Their communications skills are FANTASTIC. Plus, he looks very professional in a suit.

The West team have represented my wife and I for all the homes we have purchased or sold in the last 7 years. They assisted us with the purchase of our home on 3rd Street and we got that home at a steal, thanks to Richard’s awesome negotiation skills.

The Wests are a FANTASTIC Team and I hope they have many more years of helping folks out with the purchase or sale of their home.

I give the West Team (Five Stars) *****

— Ed Haines, Lincoln, CA